· To provide high-quality, affordable housing that strengthens communities.
· To deliver excellent customer service by understanding our customers’ needs.
· To provide all employees with an environment that promotes professional development and rewards both individual and team accomplishments.
· To provide owners with an exemplary return on investments while preserving and enhancing the value of their properties.
HMR’s Core Values:
In recognition of our obligations to residents, applicants, owners, agencies, investors, the public, and each other, HMR professionals are committed to a high standard of professional conduct. Our interactions over the phone, in person, and in writing, reflect not only each individual HMR professional but HMR as a whole. We apply our core values of Integrity, Respect, Enthusiasm, Accountability, Commitment and Harmony, as the guiding principles for everything we do.
Integrity Sets the standard for everything we do. We strive to be honest, ethical, and fair always. We lead by example and strive to remain fair and ethical in even the most difficult situations.
Respect We aim to see and celebrate the value in ourselves and others. We treat others as we wish to be treated.
Enthusiasm We are enthusiastic about the work that we do. We strive to provide selfless, enthusiastic service for our residents.
Accountability We value the ability of our staff and organization to honor our commitments and take responsibility for our work.
Commitment We dedicate our whole self to what we do and remain committed to our Mission Statement & Core Values.
Harmony We strive to build positive and long lasting relationships with our coworkers, residents, supervisors, and vendors. We always work with a “Win/Win” synergistic approach.